Delivery is set at either weekly or fortnightly, which is selected at time of enrolment. This delivery pace can be changed by simply ringing or emailing us here at the Academy.
At time of enrolment, you may select a delivery option which best suits your needs, either online via email, or by post. If your preference is for hard copy material to be posted to you, please ask our friendly team if any additional fees will apply.
Our preferred method of course delivery is email. This ensures your tutorials arrive without delay and you always have access to them in the same condition they arrive in.
We aim to have your course work emailed to you on or before the expected delivery date.
Course work may find its way to your junk mail folder. To avoid this, we ask that you ensure that you have the following addresses added to your ‘safe senders list’ in your email account to ensure that your spam filter has not been stopping our attachments.
We will deliver to addresses within Australia and New Zealand, but do not deliver to locations outside of these two countries.
All postal correspondence is delivered by Australia Post or New Zealand Post.
We aim to have posted course work delivered to you on or before the expected delivery date, however as the actual sorting and delivery of mail is beyond our control, we do ask you allow an extra few days for any delays in delivery.
Please allow the following delivery time:
Please allow for extra time during peak delivery times, such as Easter, Christmas and the New Year.
Postal delivery may incur additional charges, please ask our staff for assistance and further information.
If for some reason you have not received your course work, please get into contact with us either via phone (+61 2 9327 7778) or email (email@example.com) so we can work with you to remedy any issues.
To view course terms and conditions, click here.
As a 100% online education provider, it’s still business as usual here for us at the Academy. Student services coordinators and tutors are working remotely and so you can expect the same high level of service as always. Please reach out, we'll be happy to assist you.Contact Us
Stay safe and healthy during these difficult times.